The commercial relations between Cuoieria Fiorentina and buyers are exclusively governed by the following conditions of sale, and excludes any other agreement unless agreed in writing.

The technical information resident on the website,, are subject to changes and adjustments without notice.

Orders will only be accepted in written form by e-mail (internet). filling in all the fields of the format as required. Cuoieria Fiorentina reserves the right to accept orders online only after verifying the reliability of the data provided.

Through our Paypal account, send a request for money equal to the amount of the order by entering the email address connected to the customer's paypal account.

All prices listed on the current price list are in Euros and are inclusive of VAT. All the prices on the above list may result in an automatic update without the obligation to give prior notice.

Cuoieria Fiorentina reserved right to ship orders partially unless the buyer have requested in writing form that he want his order complete within a specified day.
Nothing can be charged to Cuoieria Fiorentina to a delay in processing of the products ordered should there be an unexpected cause independent of the will of Cuoieria Fiorentina.

Shipments will be made by the carriers available at that time or at that time under our contract to care for Cuoieria Fiorentina. In the case of the carrier responsible in any way by the buyer, Cuoieria Fiorentina disclaims any responsibility after the goods have left its warehouses.

The delivery time is indicative and non-binding. The delivery, unless otherwise agreed in writing, within 5 working days and takes place during office hours: 9:00 to 12:30, 14:00 to 6:00 p.m. Monday through Friday, excluding holidays.

The payment of customs duties is the responsibility of the customer and the amount is calculated according to the law of the country of destination of the shipment. We are not aware of the amount of customs charges, instead you will be notified by mail once the shipment has arrived at its destination. In the event that the charges are not paid and, for this reason, the shipment is abandoned or refused, shipping charges and customs charges will be deducted from the total amount of the order and you will only be refunded the difference.

Upon delivery, the buyer must verify the integrity of packages and correspondence with the quantity and quality as specified in the accompanying document.
In case of difference the buyer will have to pick up the goods subject to, and within eight days of receipt, the same should be reported in writing to Cuoieria Fiorentina. Each message beyond the deadline will not be considered.

The buyer can request to withdraw from the contract and Cuoieria Fiorentina reserves the acceptance of the cancellation of the same. The cancellation will have to be made exclusively in writing, within 14  days of receipt of goods, by sending a notice to Cuoieria Fiorentina by registered letter with acknowledgment of receipt.
You can anticipate the communication by fax at 055/8662289, provided that it still follow within 2 days of the regular recommended.

The return of the material, in any form, must be requested by fax or e-mail to The request will have to be clearly stated the reason for the return, in addition to citing references of the invoice or DDT with which Cuoieria Fiorentina sold products. The return of the material can only be done after receiving from Cuoieria Fiorentina, by fax or by e-mail, reply to the request ..
The products must be returned complete, in perfect condition and in their original packaging or, if not sufficient, repackaged so as to ensure safe transportation. The shipment will have to be made exclusively prepaid and Cuoieria Fiorentina she will not be charged for any damage caused by negligence or neglect of the carrier. the return will have to be received no later than 30 days from the response to the request for replacement of the goods, the past that deadline, the request will automatically be canceled.

Cuoieria Fiorentina, guarantees its guests the products, in addition to the term established by law (7 days), for a period of time not quantifiable.
For minor repairs, the customer will not be charged any fees in addition to shipping charges, while for larger repairs, replacements for leather, etc ..., will be charged the actual cost of labor and materials used for the repair, without any gain on the part of the company.
The warranty does not cover damage caused by: tampering, negligence, transport and anything else outside of the control of Cuoieria Fiorentina.

The buyer agrees to indemnify Cuoieria Fiorentina from any dispute with the end user assuming the buyer is obliged to check in advance the quality of the product. It is expressly understood that Cuoieria Fiorentina undertakes, only as required by warranty clause, only in respect of its first buyer. The buyer undertakes to explain to his client the limits of liability of Cuoieria Fiorentina.
The conditions contained in this document may be changed without notice and will be valid from the date of publication on the website.